Overview
This brief guide will provide instructions on how to submit a self captures survey as a respondent. This is a complete walkthrough guide to ensure to can submit your survey with ease.
How to Submit a Self Captures Survey as a Respondent
Click the general survey link to get started. To enter a survey, the respondent will need to provide a 'Name' and 'Email' to get started. The respondent will then need to click 'Continue' to agree to the Discuss.io Privacy Policy and Terms of Service, to start the survey.
Re-Entering the Survey
To re-enter a survey after exiting the survey or being timed out of the survey, the respondent must enter through a unique survey link. Links will automatically be emailed to the respondent once they have clicked 'Continue' and have agreed to the Discuss.io Privacy Policy and Terms of Service.
Preparing to Answer Tasks
After entering the survey, the tasks may now be started.
Some general response guidelines:
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Be sure to read the instructions before getting started.
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Responses should be robust.
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Surveys can be completed on any working device (mobile, desktop, tablet, etc.) that has video and photo capabilities.
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Video submission tasks can only be up to 3 minutes long.
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Photo submission tasks can submit up to 5 photos.
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Once there is an upload of a video or photo they will get submitted.
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Comments can be left on all video and photo submissions to further elaborate on the submission (800 characters max).
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Submissions can be deleted and replaced in case the submission was incorrect or needed to be changed.
Supported File Types
Image:
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.jpg
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.jpeg
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.png
Video:
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.mp4, .m4v (MPEG-4)
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.mov (Quicktime)
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.wmv (Windows Media Video)
Please note that larger files take more time to upload and if your connection is not stable the action may be terminated/broken. If you have trouble when uploading a file or you are unsure whether the file you want to upload is supported please don’t hesitate to contact us by submitting a request from our Help Center.
Responding to Self Captures Tasks
Video Submissions
Video tasks will be indicated by the 'Video Submission' title in the top right-hand corner of each task. To upload the video, click the 'Upload' button.
The respondent will then be taken to a screen where they can either start recording or upload files from the device they are working from.
Recording a Video
Click the blue recording button at the bottom of the screen. Videos longer than 3 minutes will not be able to be uploaded.
Submitting a Video File
Once the respondent has finished recording or chosen the video file from their device to upload from the device menu in the top left-hand corner, they are able to click the blue 'Upload' button in the bottom right-hand corner to submit.
If the file selected is not the file the respondent wants to submit, then they are able to click the 'x' on the file or the 'Deselect All' button in the bottom left-hand corner to delete the file from being submitted.
Once the video has been submitted, a green checkmark will appear next to that task to help indicate that the file has been submitted.
Commentary about your video submission can be left below the video upload. The commentary section will only appear after a submission has been made. Click 'Comment' to update the commentary when completed.
Photo Submissions
Photo tasks will be indicated by the 'Photo Submission' title in the top right-hand corner of each task. To upload the photo, click the 'Upload' button. You can upload up to 5 images at one time.
The respondent will then be taken to a screen where they can either start capturing images or upload files from the device they are working from.
Taking a Photo
Click the camera icon button at the bottom of the screen.
Click the 'Next' button in the bottom right-hand corner to capture more images, add uploads from that device, or submit.
Submitting a Photo File
Once the respondent has captured all the images or chosen the photo file(s) from their device to upload from the device menu in the top left-hand corner, they are able to click the blue 'Upload' button in the bottom right-hand corner to submit.
If the file selected is not the file the respondent wants to submit, then they are able to click the 'x' on the file or the 'Deselect All' button in the bottom left-hand corner to delete the file from being submitted.
Once the photo(s) have been submitted, a green checkmark will appear next to that task to help indicate that the file has been submitted.
Commentary about your video submission can be left below the video upload. The commentary section will only appear after a submission has been made. Click 'Comment' to update the commentary when completed.
Submitting Text Tasks
When submitting text-based tasks, you can submit up to 2000 characters.
Once you are ready to submit, click 'Save Response'.
Submitting Document Task Responses
Click the 'Upload a PDF, PPTX or DOCX' button.
Upload the .pdf, .pptx, or .docx you wish to submit.
Leave any comments to help elaborate or further describe your submission.