Overview
This brief guide will provide instructions on how to disable session recordings in your project. Project owners, editors, or collaborators have the ability to change this setting within the project.
For some projects disabling the ability to record the sessions provides an extra layer of privacy for the subject being investigated and ensures there is no respondent PII revealed beyond the walls of the meeting room. This functionality can be implemented and turned off at any point in the project.
Note: If Live Support is enabled on a project, this setting allows the recording to not take place, but still gives access to call a live support agent during the session for any technical needs.
How to Disable Session Recordings in Your Project
From the project overview page, navigate to the settings icon:
Under Meeting Room Features locate "Privacy & Security Settings"
Click inside the checkbox to disable the "Disable Recording" feature.
An image example of the "Disable Recording" feature disabled.
Decide if this setting should apply to all upcoming sessions that have not been scheduled yet or if it should apply to all upcoming sessions (both already scheduled sessions and unscheduled future sessions in the project). Then click 'Confirm'.
How to Disable Recordings on a Session-by-Session Basis
To overwrite the project-level settings on a specific session you can edit the preference in the interview settings.
Navigate to your project overview page and click on the session you would like to edit
Click additional settings
Scroll down to the bottom of the interview settings
Tick or untick the "Disable Recording" to meet your needs and click save