January 2024 Release Notes

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Overview

This month's article announces new updates to machine transcription and a new project setup experience for Pro and Premium subscription customers. We delve into best practices, showing how seat-based customers can launch a project in seconds. Finally, we announce upcoming enhancements to automate the user management experience. 

Enhancements

Machine Transcription
Discuss' machine transcription just got faster and better. When using Discuss, researchers not only receive more accurate results but also gain access to higher-quality Generative AI outputs. With these new updates, you can:

  • 5-40x faster with transcribed 1 hour of video in 30 seconds (vs. 10/20/60 min+ for other vendors)
  • Better trust your findings with a word error rate of only 8.4% for English (approximately twice as good as any other vendor)
  • 30% more accurate in non-English languages than the competition

Best Practices

Project Setup (Pro & Premium subscriptions only)

Launched last month, Project Setup streamlines the project creation process. With the new project setup, pro & premium seat-based customers no longer have to use the quote form to create a project and can access a customized experience based on their subscription to launch research projects—allowing researchers to create a project in just a few clicks.

Coming Soon

Automated User Management Experience

(For Seat-Based Customers)

The User Management Dashboard is here and we are now working to upscale our capabilities to help automate new seat requests. The automated user management experience will streamline the seat request process for users and admins. When a new paid seat is requested, admins will automatically receive a notification and be able to approve or deny the new seat. Once the seat is approved or denied the users will receive a notification with the status. 

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