Overview
This month's article announces new updates that streamline Self Captures analysis and upgrades that improve the machine transcription experience. We delve into best practices, sharing how to leverage tags to gain insights faster. Finally, we announce upcoming enhancements that allow you to ask questions of Genie, improve the Discussion Guide creation experience, and make creating projects easier than ever.
Enhancements
Better insights for off-platform research with instant transcription
Discuss' machine transcription now delivers the highest quality global outputs using GenAI summary accuracy in over 100 countries. With the latest upgrades:
- Access AI-powered Speaker ID on any previously recorded research uploaded to Discuss for a more streamlined analysis and enhanced Genie reports
- Customize Speaker ID with editable names and roles
- Enhance formatting and exclude filler words to improve the readability of transcripts
Global asynchronous analysis and highlight reels
Self Captures capabilities have expanded, providing improved tools for analysis and helping users easily review global feedback. With these new upgrades, access analysis tools from within the Self Captures experience to:
- Edit video responses before sending them to the highlight reel
- Trim clips with both native and English transcripts visible
Best Practices
How to better organize insights with tags
Our tagging feature is a tool designed to help organize research findings. When using Discuss, there are a few different ways you can leverage tags to deliver faster, more in-depth insights.
- Create tags for keywords before interviews to automatically save a clip when those words are used during the sessions
- Every clip will automatically undergo a sentiment analysis and generate a word cloud
- Use pinned tags to organize various moments saved by observers
- Create tags from concepts that arose during your session and auto-clip after the interview is complete
- Generate and tag your clips from Genie
- Filter tags by session, speaker, and sentiment to see trends across your sessions
Coming Soon
Genie Questions
Genie is continuing to advance to take researchers from interviews to insights. With the all-new Genie capabilities, answer your research questions in seconds.
- Get insights faster by leveraging Genie to answer your burning research questions
- Streamline your analysis by integrating your existing Discussion Guide directly into your Genie report
- Deepen and validate your analysis with a summary and quotes for each question
- Analyze research by segment, country, or interview with the ability to run, save, and compare multiple Genie summaries
Discussion Guide upgrades
With just a few clicks, bring Discussion Guides directly into the Discuss platform for a more interactive experience and faster time to insights.
- Copy and paste your Discussion Guide or build a new guide from scratch in the platform
- Leverage a Discussion Guide template from a past project
- Interact with Discussion Guides during live conversations for a better meeting room experience
New Service Request Wizard
The new Services Request Wizard Launch projects faster and easier with a customized, intuitive experience.
-
Tailored and guided workflow based on subscription
-
Add-on services outside of your subscription package when needed
-
Request both asynchronous & live recruitment