Overview
This month, we’re continuing to break down barriers to human understanding with powerful updates that give you more control, faster paths to insights, and broader access to high-quality qualitative research. This release introduces AI-Led Audio Conversations, the first of many Interview Agent enhancements, enabling automated, expert-level probing at scale. We’ve also rolled out new tools that make it easier to manage how data is stored and how projects get started on Discuss. And there’s more to come: soon, you’ll be able to incorporate video, stimulus, and screen recording into AI-led interviews—unlocking even richer self-paced feedback for UX, creative testing, and more.
Updates
Automating insights and accessibility with AI Interviews
Interview Agent
We’re thrilled to announce the launch of AI-Led Audio Conversations — our groundbreaking Interview Agent feature that redefines how qualitative research is conducted. This is now available in-app for All Consumer Reach and Consumer Reach + customers. Pilot projects and subscription add-ons are available for all other subscription levels. What's Included:
Key Features:
- Comprehensive insights: Gain both quantitative and qualitative insights, categorized by task or individual respondent.
- AI-powered interactions: Leverage AI for automated interviews and intelligent probing questions.
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Efficient analysis:
- Automatically capture summaries of audio responses.
- Instantly analyze response insights.
- Add key moments to highlight reels with a single click for easy stakeholder sharing.
- Advanced conversational capabilities: Benefit from sophisticated conversational turn-taking, powered by Semantic Voice Activity Detection (VAD).
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Global accessibility:
- Support for over 50 languages.
- Instant translation to English when required.
- Respondents can participate at their convenience.
Learn more in this help center article.
Greater control and flexibility when starting projects
New Project Start Experience Now Available for all Unlimited Plans
We’ve launched the New Project Start Experience for Premium+, Consumer Reach, and Consumer Reach+ subscriptions. This update streamlines how Unlimited Subscription customers get projects started on the platform. Here’s what’s new:
- Start your projects instantly with the New Project Start Wizard — skip the form altogether for Self-Paced Feedback, Off-Platform Research, or any Human-Led project that doesn't require services. For projects that do require services, researchers don't need to wait for our team in order to get going.
- Set your preferred markets and language from the Wizard. These will auto-fill the Services Request Form and show up at the top of drop-downs when scheduling sessions or activities.
- Set up your project now, request services later directly from the Overview page.
Coming Soon
Interview Agent enhancements: Video, stimulus upload, and screen recording capabilities
We’re expanding Interview Agent to support even richer self-paced feedback with new capabilities for video, screen recording, and stimulus uploads. These updates allow you to scale AI-led interviews across more use cases, from UX testing to message evaluation, with the ability to see facial reactions, hear live narration, and capture on-screen behavior. You will be able to upload visual stimuli like images or videos, embed URLs for guided screen interactions, or even prompt respondents to flip their camera for in-context, observational insights during shop-alongs, etc.
Project Agent: Finding the right voices, faster
Project Agent makes it easier than ever to source your ideal audience right from within the Discuss platform. With access to millions of vetted participants across 150+ countries, 100,000+ job titles, and 290,000+ skills, you can quickly identify and validate the right voices for your studies. Whether you’re targeting consumers or business professionals, Project Agent streamlines recruitment with advanced targeting options, helping you launch with confidence in hours instead of days.