Overview
This release brings powerful upgrades that make it easier for anyone, whether you’re in insights, marketing, or product, to connect with real people and understand their experiences. We’ve focused on helping teams gather richer context through AI-led conversations and speed up project setup. These changes are designed to remove barriers, save time, and unlock deeper understanding without adding complexity.
Updates
AI Interview Enhancements
To experience an AI-led interview yourself, check out this interactive demo!
Interview Agent Video Tasks
Now you can capture video responses, not just text and audio, when running AI-led conversations. This makes it easy to see expressions, surroundings, and real-life usage moments, bringing a more human understanding to your insights.
- Watch facial expressions, gestures, and environments to pick up subtle emotional cues without needing to be present live.
- Expanding to address even more use cases from shop alongs, in-home usage tests, and more.
- Easily add video clips directly to your highlight reel reports for greater visual storytelling.
- Leverage Insights Agent to surface key takeaways and answers to your burning questions
- View short video clips of key quotes directly in your project summary. You get the “why” behind answers without searching through long recordings.
Custom Follow-Up Instructions
Guide Interview Agent to ask the right follow-up questions by adding your own custom probing instructions.
- Focus the conversation on the themes or pain points that matter most to your team.
- Add more control over the interview to ensure responses answer your key questions
Next Question Button for Participants
We’ve added a “Next Question” button to give people taking AI-led interviews control over the pace of the conversation.
- Participants set the flow and move forward only when ready, reducing pressure when responding.
- Provides time to think or act, perfect for activities where someone needs to reflect, try a product, or follow directions before answering.
- Conversations feel smoother and more engaging, keeping people comfortable and willing to share more.
For more information on Interview Agent, please visit this help center article.
Project Agent: Finding the Right Voices, Faster
Project Agent makes it easier than ever to source your ideal audience right from within the Discuss platform. With access to millions of vetted participants across 150+ countries and thousands of job titles and skills, you can quickly identify and validate the right voices for your studies. Whether you’re targeting consumers, healthcare, or business professionals, Project Agent streamlines recruitment with advanced targeting options, helping you launch with confidence in hours instead of days.
For more information, see this help center article.
Self-Paced Activity Duplication & Translation
Creating repeat activities just got faster with one-click duplication for self-paced projects. You can also combine this with new AI-powered translation of tasks to quickly adapt activities for different languages and markets, making global research easier than ever.
- Copies tasks, questions, screeners, and settings instantly.
- Saves time when running similar studies across markets or segments.
- Fully editable so you can adjust for each new audience or goal.
- Translate tasks in a click across 80+ languages.
Custom Vocabulary Reprocessing
Keep your transcripts accurate and brand-friendly, even after sessions are complete. Now, you can reprocess past transcripts to apply updates from your Custom Vocabulary Library.
- Add or refine brand names, technical terms, or other key words anytime.
- Select which transcripts to update and track progress as they refresh.
- Eliminate manual editing caused by misspelled or misunderstood terms.
This is especially valuable for teams working in industries with specialized language or product names, where accuracy matters for analysis and sharing.
Coming Soon
Virtual Personas
Virtual Personas enable anyone to create and interact with AI-driven consumer models built from your existing data, including interview transcripts, survey feedback, and demographics. These personas give product and marketing teams a fast and reliable way to pressure-test ideas, refine questions, and sense opportunities before investing time or budget in live research. As you run new interviews and gather feedback, the personas continue to learn and adapt, keeping early-stage discovery relevant and current.