Overview
This article summarizes updates and enhancements our product team has released this month. We will also outline our exciting news about features that are coming soon.
Updates & Enhancements
Other Documents Video Uploads
You can now upload video files to the 'Other Documents' folder to share with your project collaborators.
Note: When a file is uploaded to the 'Other Documents' folder, email notifications are not sent to project members.
Respondent Registration Updates
When a respondent joins a session, it’s now optional to add a phone number to dial out to. Once in a meeting room and you dial out to reach a respondent, the phone number only needs to be added one time, after that it can easily be re-dialed.
Translated Project Settings
For simultaneously translated projects, there is a new project-level setting that only gives Observers access to hear the translated audio, blocking the respondent audio in the native language. Restrict Observer Audio
Improvements
Respondent Hub
The respondent hub is now more responsive and flexible to allow larger amounts of respondents for bigger projects and/or focus groups.
Recording Time Zone
All recordings dates and times are now localized to your local time zone.
Best Practices
How to Improve Sentiment Accuracy
Did you know you can manually update sentiment on a recording? This helps train the AI to learn what is positive, neutral, or negative. Learn more about sentiment analysis and augmented insights, How to Edit Sentiment
Coming Soon
Pre-Work
Pre-work just got easier! Collect photo and video responses before your sessions to get more value out of your live conversations. Use pre-work to get to know your respondents, choose the best participants for a live conversation, and leverage responses as stimuli during a session. Stay tuned for more information for pre-work in early 2022.
Self-Captures
Unmoderated video self-captures are coming in early 2022. Soon you’ll be able to launch both moderated and unmoderated research from Discuss.io, helping you get closer to your customers and do research better and faster.
Interested in participating in our Beta Programs for these upcoming features? Contact product@discuss.io to get started!