Automatic Tech Check (ATC) helps ensure smooth and seamless live interviews. Discover how Tech Check (ATC) allows respondents to test the platform before their live interviews. This allows you to test your respondent's audio/video devices and Internet Connection.
Tech Check (ATC) Process in 4 Simple Steps
- Clicking on the Tech Check (ATC) link takes them to the Video Response Page
- From here they should be able to record their video response by pressing start and answering the video test question. If the session is set up for mobile screen sharing there will be additional instructions to download the app to their phone and show it in the recording.
- Once they are done with the test question, they will have to opportunity to playback the video and submit or start over and re-record it until they are satisfied.
If they need help due to audio or video issues they can click the "I need help!" button.
If successfully submitted, they will see a Thank You! message that ensures the video response has been completed:
Respondent Tech Check Notification
When recruits are invited to a tech check from the respondent hub, they receive an email similar to this. It is sent from: email@example.com
Respondent invitation example:
The Auto Tech Check (ATC) Template will update depending on the devices allowed in your Project Settings.
If a project requires respondents to join using a desktop or laptop :
If a project allows respondents to enter via mobile device (smartphones and tablets) :