Interview Polls Guide for Researchers

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Discuss' polling feature enhances engagement by allowing you to pose single or multiple-choice questions to participants during sessions.

Project owners & editors can create polls in the project portal, enabling quantitative data collection and trend analysis for your Qual Research. Poll responses are downloadable, and you can label polls for easy reference during the sessions.


  • Polls can be created by Project Owners & Editors
  • Collaborators can view the polls created in the Project Portal
  • In the meeting room, Moderators, Observers & Translators can view results in real-time


Create Interview Polls

  • Polls cannot be created or edited in the 'Meeting Room', but can be created or edited in real-time in your Project Portal. Once the new question is saved, you can refresh your browser, and the new question will appear in your list of polling questions in the 'Meeting Room'.
  • Label each question to streamline organization during poll launch and result identification on the insights page. Labels are not visible to participants to maintain confidentiality.
  • Launching the same question in different interviews requires duplicating the question. If you relaunch the same poll question, you will lose all previous data collected within that interview.


  1. Choose your project.

  2. Scroll down to the "Interview Materials" section on the bottom right of the "Overview" tab in your project portal.

  3. Click on "Polls."

  4. On the left panel, hit "+ New Poll."

  5. You can give your poll a name if you like, but it won't be visible to respondents.

  6. Type your question.

  7. Choose your response type. We currently offer single-select and multi-select options. Single-select questions have circle choices, while multi-select has squares.

  8. If you want, you can randomize choices for participants to avoid bias in responses.


When creating and adding additional responses, your poll will always keep aggregating the initial response data to compare, and any new additions will also be added to that aggregate information. You can also always switch the order of the responses or delete them at any point.


  • It is important to note, that this section of the platform is the only section in which you can edit polls. If you add/edit polls during a session, you will need to refresh your browser to see the edits before launching a poll. If the poll is live, everyone in the meeting room will need to refresh their page to see the changes.


Duplicate Interview Polls

  1. To duplicate a poll, click on the "+" option at the top right of the poll modal.
  2. Consider labeling your polls if you want to keep them the same when duplicating.
  3. Before leaving the page, remember to save your poll to avoid losing any information.



Delete Interview Polls 

To delete a poll, you can start by navigating to the interview prep section of your project.

  1. Click on the "Polls" section.
  2. You'll see all the polls created for that project.
  3. Find the poll you want to delete, then click the small bin button at the top right of the poll modal. The poll will be removed from the list immediately.
  • After deleting a poll in the interview prep > poll section, all related results of that poll will be deleted with it.


Launch Interview Polls 

When you are ready to launch your poll, hit a launch button to get it started. You do not need to be recording a session to capture any data.


  1. In the Interactive Meeting Room, locate the poll below the chat panel by its graphic icon.
  2. Click "Launch" to initiate the poll, allowing participants to answer.
  3. As participants respond, only moderators, observers, and translators will view real-time results along with participant names for each response.
    • Optionally, moderators can reveal the final results to respondents by clicking "Show results to respondents". Once the poll is completed, click "End Poll" at the top right of the panel.
    • To view full results for that question, expand or minimize the results using the arrow in the top right corner of your polling list.

If you click the 'Launch' button on a poll already used in your interview, a warning message will appear, asking if you want to proceed with relaunching the poll. Be aware that relaunching the same poll will clear the original data collected, replacing it with new participant responses. It's best to duplicate polls instead.


Access Interview Poll Results & Insights

For a shortcut to review all your polling results, you can click on the link located in the "Polls" tab of your project. 


  1. Log in to your Discuss account.
  2. Choose the project you want to access.
  3. Navigate to the "Insights" tab and click on "Poll Results" to view the aggregated data from all the poll questions in your project.


Results by Polls

  1. On the left side of the page, you'll find a tally of all poll questions with responses collected from your completed interviews.
  2. Below, you'll see cards summarizing the aggregated data for each question used in your project, arranged from most recent to oldest.
  3. Each card represents a question asked to participants in past sessions, displaying an aggregate of their answers and the number of participants who responded across all interviews.



Results by Interviews

  1. For detailed session analysis, click the 'Results by Interview' button in the bottom right corner.
  2. This opens a modal displaying each session where the question was asked, along with response breakdowns.
  3. Navigate between polls using the 'Previous Poll' and 'Next Poll' buttons at the bottom.


Watch the moment

When recording an interview, an automatic recording happens when the moderator launches a poll. The full recording of this moment catches everything from the launch of the poll to the end of the poll.

  • For this functionality to capture the data correctly, you must end the poll before ending the session.


  1. Navigate to your Poll card in the "Insights" & "Poll Results" tab of your Project.
  2. In the modal, click the 'Watch the Moment' button next to each interview breakdown.
  3. Note: This button is visible only if you recorded the session & ended the poll before ending the session.
  • Here you will get a clip for each of the polls in that session. If you have the 'Insights' functionality turned on for your project, you will also see sentiment analysis applied to all of these clips.
  • You will also see where the polls were taken on the timeline of the main recording of the session.



Download Poll Results

    1. Log in to your Discuss account.
    2. Choose the project you want to access.
    3. Navigate to the "Insights" tab and then click on the "Poll Results" tab.
    4. Locate the 'Download Results' button at the top right corner of the main page and click on it to initiate the download.
      • This download will include an itemized breakout of each session with each participant's response


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