Overall, market research recordings provide a valuable tool for companies looking to gain a deeper understanding of their customers and the market they operate in. By analyzing these recordings, companies can make more informed business decisions and improve their overall performance by understanding consumer needs & preferences, identifying market trends, improving customer experience & testing new ideas.
File Sizes of Recordings
There are many variables to consider when accounting for the file sizes of session recordings in a project. The output is highly variable and based on many considerations:
- The number of participants, particularly those publishing video and audio.
- The participants' internet speeds and the quality of their video streams. High-definition video publishing greatly increases data output.
- The quality and amount of stimuli shared in the interview.
- The length of the interview.
- The activity of the interview. More dialog increases the audio output.
Because of the number of variables involved when compiling the data for the recording, it is difficult to determine in advance the given file size for any interview. A 60-minute interview can generally fall between the 500MB-2500MB range due to all of the above factors.
We currently recommend limiting the length of your interviews to 4 hours. Discuss can support longer recordings however it is not generally advised due to how long that recordings, it's clips & transcripts will take to be generated.
Download Recordings
Learn how to download recordings, research clips, transcript, highlight reels and more here
Name a Recording
Naming your recording saves time by making it faster to scan through recordings for the one you want to analyze or share. Once a recording has been named it appears for all collaborators in your project.
- Navigate to the recordings tabs on your project
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Once you are on the recordings page, select the video you want to name from the left-hand side.
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On your desired recording tile, click the pencil icon.
- A window will pop up that allows you to name, or rename a recording for easy findability.
- Simply type your desired name
- Hit "Save" when you are happy with your recording name.
Your new name will appear in the recordings list, making it simple to distinguish recordings by country, respondent profile, brand usage, or any other dimension you wish to call out.
Delete Recordings
Please note this operation will permanently remove all associated videos, clips, transcripts, and other participant data related to the session.
- You can delete a recording of a session by navigating to the ‘Recordings‘ tab on your project.
- Once you are on the recordings page, select the desired video from the left-hand panel
- Navigate to the "Tools & Downloads" button on the right.
- In the drop-down menu, you can select the "delete interview"
- You will be prompted with a warning message to ensure you want to delete the recording
This operation will permanently remove all associated videos, clips, transcripts and other participant data.
Enabling Subtitles
- For recordings: On the Recordings page, access the video and click the Subtitle menu within the video player.
- For clips & highlight reels: On the Highlight Reels page, access the clip and click the Subtitle menu.
- For shared recordings: Once the shared recording starts playing, click the Subtitle menu.
- For downloads: Subtitle functionality depends on the video player used for playback.
Viewing Subtitles After Downloading Recordings or Clips
Subtitles are automatically included in all downloaded video packages. No additional steps are required during the download process.
To view subtitles, simply enable them using your computer’s video player. Most widely used players—such as QuickTime, Windows Media Player, or VLC—support subtitle playback.
If you're unable to enable subtitles, receive an error when trying to do so (see example screenshot below), or cannot switch between subtitle languages, we recommend checking that your video player is updated to its latest version, if it's up to date and the issue persists, you can download another video player sure as VLC Media Player.
- Example when your video player does not support subtitle playback or is not up to date:
- Example when your video player does support subtitle playback :
- How to enable for Windows Media Player:
- Right-click: Right-click anywhere in the Windows Media Player window.
- Select "Lyrics, captions, and subtitles": Choose this option from the context menu.
- Choose "On if available": This will enable subtitles if they are present in the video file.
- How to enable for Quicktime:
- Open the QuickTime Player and play the video.
- Go to View > Subtitles.
- Choose the desired language from the available options.
- Alternatively, click the Subtitles button in the playback controls (or press and hold the Subtitles button in the Touch Bar) to see a list of available options.
- How to enable for VLC:
- Launch VLC
- Click “Subtitle” from the toolbar
- Select Subtrack
Automatic Machine Translation
Discuss automatically transcribes and translates every interview session, video self-capture response, or uploaded recording conducted in a supported language. Machine transcription and translation provide fast, high-quality results, making it easy to review research data and extract insights.
Subtitles can be enabled on recorded sessions, clips, highlight reels, shared recordings, downloads, and self-capture responses. Subtitles are available in both the original language and English, enhancing accessibility and comprehension.
All generated transcripts and recordings, including machine-generated ones, can be downloaded from the Tools & Downloads dropdown within the Recordings page and the 3 dots menu for self-captures.
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Translations are available for the aforementioned recordings without consecutive translation.
- A translated transcript can be accessed by selecting the appropriate option from the Recordings page dropdown.
- Machine translations can be disabled through an org-level setting, accessible only to Discuss.io admins.
- Click here for more details: Machine Transcription & Translations
- Languages that are supported by the Discuss platform can be found here: Supported Languages for Automatic Transcription
AI-Powered Transcription & Translation Performance
- 1 hour of video transcribed in just 30 seconds.
- 8.4% English word error rate, making Discuss twice as accurate as competitors.
- 30% higher accuracy in non-English languages compared to other vendors.
Benefits of AI-Powered Translation
- Context-Aware: Produces natural, coherent translations by understanding context better than traditional tools.
- Handles Complex Sentences: Effectively processes nuanced and idiomatic expressions.
- Supports Multiple Languages & Dialects.
- Recognizes Domain-Specific Terminology: Provides accurate translations in specialized fields such as technology, healthcare, and law.
- Preserves Conversational Tone: Maintains both informal and formal communication styles.
See Who Attended Your Interview
When you need to see who attended your interviews and in what roles, go to the Recordings page of your project. The tiles describing each recording show a summary of who attended.
- Navigate to the recordings tabs on your project
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Once you are on the recordings page, select the video you want to name from the left-hand side.
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On your desired recording tile, click the pencil icon.
- This will pop open a window that lists out all the participants in an interview and what role they were in.
Recordings & Highlight Reels Video
This video will cover the tools available to you in your recordings archive. From your archive, you can view and edit recordings and attached transcripts.