This brief guide will provide instructions on how to check your browser's name and version. Our platform requires you are using the latest version of Chrome, Firefox, Edge, and Safari 13+.
How Do I Know What Browser I Am Using?
If you don't know what browser you are using, navigate to this website: https://www.whatsmybrowser.org/
This will tell you right at the top what browser you are using so you know if you have the latest version and it's compatible with our platform. This will also give you details of the operating system you are on (you can get the same information on a mobile browser, as well). You can copy the results link and send it to your support agent if you are having issues.
If you are below version 80 of any of these browsers, please follow these instructions for making updates:
Google Chrome: https://support.google.com/chrome/answer/95414
Safari is only supported in versions 13+: https://support.apple.com/en-us/HT204416