Supported Languages for Automatic Transcription & Translation

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Discuss automatically transcribes and, where applicable, translates all human-led, AI-led, self-paced video responses, and uploaded sessions—ensuring your insights are easy to analyze, review, and share.

We use only the most advanced AI language models available, constantly evaluating our technology to ensure industry-leading accuracy. This means that whether you're working in English, Spanish, or one of over 100 supported languages, you can trust you're getting the best AI transcription quality available—anywhere.

Tier 1 & Tier 2 Language Support

While we support transcription in over 100 languages, accuracy can vary based on the availability of training data.

  • Tier 1 Languages – High-accuracy support for commonly used languages like English, Spanish, Portuguese, Hindi, Japanese, French, German, Italian, Dutch, Turkish, Polish
  • Tier 2 Languages – Expanded support for regional and less commonly used languages
Tier 1 Tier 2
  • English
  • Spanish
  • Portuguese
  • Hindi
  • Japanese
  • French
  • German
  • Italian
  • Dutch
  • Turkish
  • Polish
 

Regardless of language, our platform is designed to deliver fast, high-quality transcriptions and translations across all research formats—including:
Human-led conversations

  • Self-paced video responses
  • Uploaded recordings
  • Clips and highlight reels
  • Shared assets and downloads

Subtitle Generation (New)

Subtitles are available in both the original spoken language and in English, helping teams review and share content more effectively. This improves accessibility, enables faster content review, and ensures alignment for global teams.

Accessing Your Transcripts

All generated transcripts, including those created via machine transcription, you transcripts can be downloaded via:

  • Tools & Downloads on the Recordings page
  • The kabob menu (⋮) on individual self-paced video responses

Accuracy and Reliability

If a session is conducted in a language that isn’t supported by Discuss’s transcription and translation engine, the Insights Agent will not generate a summary.

The Insights agents enable you to:

  • Transcribe 1 hour of video in just 30 seconds.
  • Deliver accurate results with a low English word error rate of 8.4%, making Discuss twice as accurate as other vendors
  • Offer over 30% higher accuracy in non-English languages compared to other providers
  • First transcribe content in its original language
  • Then translate the transcript into English

Note: The statistics listed refer to Tier 1 and Tier 2 Transcription Languages. Language support and accuracy rates are reviewed and updated regularly based on ongoing quality testing.

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