This article summarizes what is required to attend a session as a Simultaneous Translator. How to log into a session as a Translator. As well as how to use a telephone in the meeting room if you have audio issues. We will also provide a brief guide on how to use the push-to-talk button to speak with the main room, to help a support representative troubleshoot with a respondent, or discuss something with the moderator before the session starts.
Before you begin
- Create an account with Discuss.io if you have not done so already. Interpreters are required to log in to attend their sessions.
- Make sure that your computer meets the system requirements, and don't forget to check the interview best practices.
Joining the Interview
- Open the URL link you have received prior to the session. The link should look like https://app.discuss.io/######/t where ###### is a 6-digit number and the /t at the end is for Translator
- Enter the email to your Disuss account to enter the discussion. If you try to use a different email address you will be prompted to create another account or be met with a forbidden access error.
- Allow app.discuss.io access to your microphone.
- Select your audio settings.
If you choose "Computer" select your microphone from the drop-down list and click Join Meeting.
If you choose "Phone" you must select your country code, enter your phone number, and click on CALL ME. On your phone handset, you will enter the 4-digit PIN + the pound sign.
Make sure that you are using headphones with a microphone. Conducting simultaneous translation without headphones and a microphone causes noise cancellation issues and a degraded audio experience for all attendees.
- At this point, you will be automatically joined to the live meeting room. If your mic is on then anyone who is also joined to the live meeting room (like support, moderators, and or observers) will be able to hear you immediately. You may see a welcome message if the Moderator has not yet joined.
- When you enter the meeting room, you will be able to hear the moderator and respondents. When you speak, your audio will publish to the translation line, so the meeting room participants will not hear you. Only observers listening to the translation line will hear you.