Overview
This article summarizes updates and enhancements our product team has released this month. We will also outline our exciting news about features that are coming soon.
New Features!
Self Captures
Gather rich, unmoderated customer-driven feedback. Self Captures enables you to give respondents tasks to complete, or prompt them with video open-ended questions to answer on their own time — simply share your Self Captures link into any email, social media post, customer feedback survey, and more! Try It for Free: With a 14-day free trial, collect up to 60 minutes of unmoderated, photo and video-based responses.
Updates & Enhancements
Adding a Time Zone for Each Respondent
Ready to jump into scheduling your respondents for interviews? Now you can individually add the time zone for each of your participants to assist in the easy scheduling of upcoming interviews. Find out more here.
Identify Repeat Respondents
Identify repeat respondents sooner within the respondent hub respondent management. For more information on how it works, click here.
High-Definition Publishing Settings
Need to publish in HD? We have just the setting for you! You can enable it by going to the settings cog, checking it, and then refreshing the page. This setting is defaulted to off, so you will need to set this before your meeting, if interested. Learn more - Publishing in a High Definition Stream
Best Practices
More Insights with Polls
Adding polls to your sessions creates a more interactive interview. They can be a great way to ask a simple question as a launching point to dive deeper with follow-up questions depending on how they answer. Try a poll in your next interview!
Coming Soon
Self Captures More Capabilities
We’ll be adding more capabilities to Self Captures over the next months with the addition of new task response types, a more robust respondent experience, and more.
Interested in Self Captures for an upcoming project? Your account manager is ready to show you all the great features.