Overview
This article summarizes updates and enhancements our product team has released this month. We will also outline our exciting news about features that are coming soon.
Discuss Live: Updates & Enhancement
DIY Pre-Work Updates
Pre-Work for do-it-yourself clients now includes text-based tasks and the ability to add rich text to highlight important parts for respondents to think about when completing the tasks.
For more information on Pre-Work, visit our articles here.
New Language Support for Mobile Screenshare App
We now offer Swedish and Turkish as supported languages in the mobile screenshare application. As a reminder, if a language is not supported in the application, the defaulted language will always default to English as the preferred language.
Self Captures: Updates & Enhance
Even More Elaborate Task Types
You can now create tasks that contain stimulus and ask respondents to answer via text or document submissions.
Adding Rich Text to Tasks
Grab respondents' attention when giving them tasks. Draw attention and easily emphasize key points in the task creation process to help the respondents focus on what is being asked of them. Add bullets, bold text, and more.
For more information on text-based responses, document response types, and adding rich text to tasks, click here.
For more information on adding stimulus to task, click here.
Coming Soon!
New and Improved Help Center
Our Help Center is getting a refresh! Keep an eye out for our new and improved self-serve help center for how-to guides, best practices, product updates, and more.
Self Captures More Capabilities
Gather rich, unmoderated customer-driven feedback. Self Captures enables you to give respondents tasks to complete, or prompt them with video open-ended questions to answer on their own time — simply share your Self Captures link into any email, social media post, customer feedback survey, and more!
Try It for Free: With a 14-day free trial, collect up to 60 minutes of unmoderated, photo and video-based responses.
We’ll be adding more capabilities to Self Captures over the next months with the addition of new task response types and more robust respondent experiences.
Interested in Self Captures for an upcoming project? Your account manager is ready to show you all the great features.