How to Join a Session from a Mobile Device as an Observer

Overview

Observers can choose to join a session via computer or phone audio. This article includes instructions for joining a live session from a mobile device as an Observer. 

Join the Session

1. Join the session link on the updated, mobile version of Google Chrome or Firefox (Android devices) and Safari 13+, Google Chrome, or Firefox (iOS devices).

2. Enter your contact information, review the privacy policy and terms of service, and click Continue.

3. Choose whether you want to listen to the session using web audio or dialing in by phone. We always recommend web audio for the highest quality session.

For simultaneous translated sessions that do not have restricted front room audio, you will also be prompted to choose your language.

4. When you confirmed your device settings, you will enter a waiting room. If your session has live tech support the support agent will invite you in when the session is ready to begin. If your session does not have tech support, your moderator will need to invite you in when the session is ready to begin.

You can use the chat functions while on the waiting page.

Joining a Session with Simultaneous Translation

If you are observing a session with simultaneous translation, you will be asked to choose which language you wish to hear the session in when entering a non-restricted audio session.

If your session allows for audio to the front room, you can switch between languages at any time by heading to your device settings and switching languages, and then clicking "Save".