This article includes instructions on enabling mobile and tablet access in your project. Project editors and owners will all have access to modify this setting.
Modify Project Setting
Navigate to your project dashboard and click the settings icon.
Ensure the tick box is NOT selected to allow respondents to join via a mobile device or tablet.
NOTE: Observers will be able to enter with a mobile device for all sessions whether the setting is turned on or off.
TOP TIP: This box should be ticked if you want all respondents to join via a computer.
Observing Interviews from a Mobile Device