How to Send Respondent Pre-session Requests and Invites in Multiple Languages

Have more questions? Submit a request

In this article, you will learn how to easily translate and send respondent requests and invites in your desired language from the respondent hub using Google Translate. 

 

Navigate to the Respondent Hub Tab

mceclip0.png

Click "Notify & Invite" and select your desired request or invite.

mceclip1.png

 Your selection will appear with a default template.

mceclip0.png

Click the "Create new" button.

mceclip2.png

Select "Duplicate Template"

mceclip1.png

Our new template has now been created.mceclip2.png

Rename your new template.

mceclip3.png

To save the name of the template simply click outside of the text box.

mceclip4.png

Select and copy the text fields.

mceclip5.png

Navigate to Google Translate by opening it in a new tab in your browser and select the language you wish to translate to.

mceclip8.png

TOP TIP - Click the drop-down arrow to select or search for your desired language.

mceclip4.png

Paste the text field to translate.

mceclip9.png

Click the "Copy Translation" button

mceclip5.png

Navigate to the respondent hub template and paste the translated text field into the new template.

mceclip11.png

Follow the same steps to complete the rest of the template.

mceclip12.png

Complete Greek Tech Check Request Template.

mceclip13.png

To send the new template tick the box next to the respondents email address. The "Send" button will now be available. You can also cc yourself on the email. 

mceclip14.png

 

 

How Does This Look When Received by the Respondent?

Inbox view

mceclip16.png

 

Email view

mceclip17.png

 

 

 

Was this article helpful?
0 out of 0 found this helpful