To join an interview, your respondent need to :
- Meet the Technical Requirements
- Have their Unique Respondent Link
There's a unique link per interview of a project and links are accessible maximum an hour, before the scheduled start time.
The live session support agent will be connected in advance. Here's their timeline. They will ensure that all active participant meet the technical requirements.
Click here to find our Respondent FAQ
Blurred Background Feature
Before joining a live session, you can select your video devices and opt to blur your background. This feature is essential for maintaining impartiality, objectivity, and privacy—especially crucial in healthcare research. This feature works for Chromium browsers (Chrome and Edge) and NOT with non-chromium-based browsers like Safari or on IOS.
Blurred backgrounds provide a customized interview experience that enables the privacy of any background content. Mitigate worries regarding personal identifying information (PII) in the background by easily concealing it with the click of a button. You can also access the blurred background feature through the settings cog during the session to make real-time adjustments. Every change is reflected in the recording, transparently showing when the background was blurred or revealed.