Sending Tech Check Links to Unassigned Respondents

Have more questions? Submit a request

In this article, you will see how to send tech check links to respondents who have not yet been assigned to a session. This will ensure your respondent meets our system requirements before allocating them to a session.

Using respondents who successfully pass their tech check will increase session stability on the day of the interview. Providing the respondent joins the session with the same setup they used for completing their tech check.

 

How to Send a Tech Check Link to Unassigned Respondents

You can send tech check links to respondents who have yet to be assigned to a session by sending the tech check link using the "notify & invite" button.

 

Navigate to the respondent hub tab from your project overview page:

mceclip0.png

image example of respondents that are not assigned to a session

mceclip0.png

Now you are on the respondent hub tab click the "notify & invite" button.

mceclip1.png

Click "Tech Check Requests"

mceclip2.png

A new window will appear allowing you to preview the tech check email. You can also edit the tech check template or select a different template. More information can be found here.

mceclip1.png

Select the respondent you wish to send the tech check request to. Click Send when you are ready.

mceclip2.png

 

 

 

Was this article helpful?
0 out of 0 found this helpful