In this article, you will see how to send tech check links to respondents who have not yet been assigned to a session. This will ensure your respondent meets our system requirements before allocating them to a session.
Using respondents who successfully pass their tech check will increase session stability on the day of the interview. Providing the respondent joins the session with the same setup they used for completing their tech check.
How to Send a Tech Check Link to Unassigned Respondents
You can send tech check links to respondents who have yet to be assigned to a session by sending the tech check link using the "notify & invite" button.
Navigate to the respondent hub tab from your project overview page:
image example of respondents that are not assigned to a session
Now you are on the respondent hub tab click the "notify & invite" button.
Click "Tech Check Requests"
A new window will appear allowing you to preview the tech check email. You can also edit the tech check template or select a different template. More information can be found here.
Select the respondent you wish to send the tech check request to. Click Send when you are ready.