This article provides essential information for Organization Admins and Researchers seeking insight into Discuss's plans & pricing, Research setup, and Global Research Services.
Unlimited Research Model
If you're considering leveraging Discuss to scale your Qualitative Research, you've come to the right place.
Our Unlimited Research Model offers seamless access to our platform for your Researchers, whether you're in the exploration phase or ready to launch concepts or products. With features designed to streamline the process, your Researchers will find everything they need to succeed for their Live Qual, Async & Off-Platform Research.
Maintain control by assigning your team, partners, or stakeholders as Researchers or Viewers to your organization.
- Researchers enjoy full platform access, enabling them to create, manage, and launch projects.
- Viewers have access to session moderation and viewing Insights.
To begin, you can explore our current Unlimited Research Model & Pricing.
Kick off your project
- Create an Account on www.discuss.io and access the dashboard.
- Click the create project button on the top right.
- Name your project.
- Assign teams and Labels as needed.
For Researchers handling multiple organizations within Discuss, selecting the appropriate subscription for the project is crucial, as this choice is permanent. Opting for "None" allows the creation of a project detached from a subscription, leading to the services request form for initiating an Ad-Hoc project.
All Unlimited Seat Based plans have Async Research, Consent Forms, Custom Branding & Off-Platform Research included.
Don't forget to customize your Project Settings to suit your needs.
- Users on a Pro plan will find Live Support disabled by default. To create a project with Live Support, users can click on the Open Services Request Form from the project start modal.
- Users on a Premium plan enjoy Live Support by default. To opt out, deselect the setting. It can be re-enabled anytime. When enabled, Live Support is automatically applied to all new sessions within a project.
Video Walkthrough
Utilize our Global Research Services
For your In-Depth Qual Research, you have the option to use Discuss as the Platform Only or to use a mix of our Research Services.
For added peace of mind during sessions, many of our users opt for Global Live Tech Support. Included in Premium, Premium + & Consumer Reach plans & as part of our additional Global Research Services, live Tech support ensures smooth execution for your sessions.
Learn more about Live Tech Support and explore a range of services such as Global Recruitment, Moderation, Translation, and Project Management by clicking here.
For any inquiries, you can contact our support team through the following support form
Faster Recruitment with Project Agent
Getting started with research has never been easier. In addition to our Global Recruitment service and the option to bring your own participants, you can now recruit directly from a large, qualified participant panel using Project Agent.
With its Panel Recruitment feature, Project Agent helps you quickly find the right participants for self-paced asynchronous activities without relying on third-party coordination. You can set up a screener, target specific demographics, and launch recruitment, all within the Discuss platform.
This option is ideal when you need participants fast or want more control over the recruitment process. You’ll be able to monitor respondent progress and manage feedback timelines from your project hub.
When to Use Panel Recruitment
- You are running a self-paced activity (not a live interview).
- You want to self-serve recruitment directly in the platform.
- Your subscription includes Recruit Credits.
Explore our latest tools like Global Recruitment and self-service Panel Recruitment via Project Agent. The guide covers when to use the feature, how to set up your screener, and tips for managing participants once recruitment begins.