Interview Agent FAQs
Seamlessly bridging the gap between qualitative depth and quantitative speed, Interview Agent revolutionizes research by delivering rich, always-on AI-led insights. Interview Agent engages respondents in natural conversations, dynamically probing for deeper feedback. This means researchers can stay focused while AI handles the heavy lifting, enabling empathy at scale.
| Question | Answer |
|---|---|
| Can you watch AI interviews live? | No. AI interviews are built off of self-paced feedback, therefore interviewees answer on their own schedule. However, you will be able to review responses in real time as they come into the platform. |
| How do you ensure the AI interviewer stays on topic? | The AI stays focused by following the task’s Activity Goal and gently redirecting if the conversation veers off course. |
| How many probing questions will the AI interviewer ask? | Up to 3, but will move on sooner if the respondent gives a strong answer. |
| How many languages are supported with Interview Agent? | 56 languages. |
| Can I program the questions the AI Interviewer asks? | The AI Interviewer will ask the questions provided when setting up the task. Then, it will probe independently to ensure the question was answered. |
| Can I combine AI-led with quant style questions? | Yes! You can combine AI-led interviews with any of our other existing self-paced task types, including close-ended questions. |
| How many AI-led questions can you have in an activity? | 40 questions |
| Can I trial Interview Agent? | Yes. Please let your Discuss representative know and we will connect you with our Product team. |
Project Agent FAQs
Project Agent helps you quickly set up your research project by finding the right participants from a global pool of millions, and generating tailored discussion guides, all within the Discuss platform. Easily refine your guide by editing manually or asking Genie to make updates based on your objectives, audience, and tone.
| Question | Answer |
|---|---|
| How do you validate and ensure quality respondents? |
We know the success of your research depends on the people you talk to, and we take that seriously. Here’s how we help ensure the people you hear from are real, engaged, and a great fit for your study:
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| What recruitment panel are you integrated with? | We’ve designed our approach to be panel-agnostic. That means we’re not locked into a single source, we’re working with multiple partners to give you access to the highest quality respondents available and are actively growing our global participant coverage. |
| What types of audiences can Project Agent recruit? | Project Agent quickly connects you with real, validated participants across both B2C and B2B audiences. The fastest matches include common job roles like customer support, retail, hospitality, analysts, and project managers, as well as high-incidence traits like full-time employment, age ranges like 21–49, and mid-sized company professionals. We also frequently recruit across industries such as tech, healthcare, finance, and education. And because Project Agent is panel-agnostic, you’re not limited. Even niche or hard-to-reach audiences are within reach. |
| What is the confidence for healthcare recruitment? | We have strong confidence in our ability to recruit participants within the healthcare industry, particularly across English-speaking markets and especially in the U.S. Depending on the targeting specifics - roles, specialties, or geographic focus, we can provide more detailed feasibility estimates. |
| How many countries are covered with Project Agent? | 150+ countries |
Insights Agent FAQs
Insights Agent is Discuss’ AI-powered analysis agent that distills thousands of hours of in-depth qualitative research across self-paced (including AI-led interviews), human-led, and uploaded studies into actionable insights. It helps teams extract key takeaways, identify emerging themes, and link feedback directly to research objectives, all in a matter of clicks.
| Question | Answer |
|---|---|
| Is Insights Agent the same as Genie or Genie Summaries? | Yes. What used to be referred to as Genie or Genie Summaries is now known as Insights Agent. Our AI agents all fall under the umbrella of Genie Experience Agents. While the name has changed to reflect its role in our broader AI Agent suite, the functionality has only gotten smarter with expanded capabilities across live sessions, self-paced activities, AI-led interviews, and uploaded research. |
| How does Insights Agent work? |
Insights Agent leverages advanced GenAI models to analyze large volumes of unmoderated, live, or uploaded research. It breaks down findings across:
Each summary includes relevant quotes and key themes that can be downloaded and shared easily with stakeholders in minutes. |
| What types of research does Insights Agent support? |
Insights Agent is designed to analyze:
With multilingual capabilities and transcript translation in 100+ countries, it's equally effective across global markets. |
| Can I customize what Insights Agent analyzes? |
Absolutely. You can:
This ensures the analysis is context-aware and aligned to your business needs. |
| What do I get in an Insights Agent summary? |
Each summary includes:
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| Is Insights Agent available for global studies? | Yes. Insights Agent can analyze sessions in any language by generating English-translated transcripts and subtitles, while preserving tone and nuance. It’s trusted by global brands to support research in 100+ markets. |
| Is my data safe with Insights Agent? |
Yes. At Discuss, we treat your data with the highest level of security and care. Insights Agent operates within a closed-loop system designed to protect both the confidentiality and integrity of your research.
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