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  1. Discuss Help Center
  2. Resources For Researchers
  3. Researcher FAQs

Researcher FAQs

  • AI Agents FAQ: Interview, Project, and Insights Agent
  • Basic Troubleshooting for Moderators - Moderator Guide
  • Editing Account Name
  • How Many Observers Can View My Session?
  • How to Admit Observers Into a Live Session
  • How To Check Who From Your Observers Joined The Session
  • How to Edit the Length, Name or Type of a Session
  • How to Enter With Microphone/Camera OFF
  • How to Get Help in the Meeting Room
  • How to Switch Audio Source in a Session
  • How to Toggle Between 'My Upcoming Interviews' and 'All Upcoming Interviews'
  • Join a Discussion on a Computer or Web Session With your Phone as Your Audio Source
  • Joining a Session by Telephone as an Observer Without a Computer (Audio Only)
  • Meeting Room Keyboard Shortcuts
  • Moving Respondents Back Into the Waiting Room
  • Phone Bridge Dial-In Numbers for Observers
  • Publishing in a High Definition Stream
  • Respondent Hub - Add Respondents & Invite To Session - Moderator Guide
  • Setting Up An Interview Without Live Support
  • Test Your Camera and Microphone
  • Troubleshooting Respondents Without Live Support

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https://discussio.zendesk.com/hc/en-gb/categories/4628641193489-Welcome-to-Discuss
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Getting Started
Discover Tech Specs, Data & Security, User Management and our range of Global Research Services
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https://discussio.zendesk.com/hc/en-gb/categories/4628634084753-Resources-For-Researchers
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Researcher
Kickstart your Live & Async Qual Research with all the essentials to prepare, moderate, and analyze effectively
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https://discussio.zendesk.com/hc/en-gb/categories/24716422535057-Viewer-Observer-Hub
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Viewer
Explore resources for occasional moderation or for listening-In as an Observer
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https://discussio.zendesk.com/hc/en-gb/categories/24715387554065-Recruiter-Basics
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Recruiter
Manage your recruits, send notification, keep track of Consent Forms & async in one Hub
Self Captures, Privacy and Security Settings, Translation