This video series will instruct moderators on participant management in the event of no live support.
It will cover how to join the meeting room, how to add respondents and observers from the waiting room to a live discussion, as well as basic troubleshooting tips and processes in the event of video, audio, or connection complications.
This section will cover in 10 minutes :
1. Joining an interview as Moderator
New Feature! Interview Reminders
It is now possible to send interview reminders to your recruits prior to their sessions.
From your Discuss Dashboard, click on your desired project & the Respondent Hub tab.
The Notify & Invite feature includes an Interview Reminders template that can be used or edited. You'll be prompted to select the name of the respondents and they will receive their reminders.
The Interview Reminders default template includes Technical Requirements, Tips for a successful session, Support Article & Respondent link to join the meeting room.
Related Articles :
Tour of the personal meeting room
2. Joining Respondents
Related Articles :
Assigning a consent form to your interviews