Platform Training

General Information

• Discuss Live Meeting Room Overview
• Discuss Project Portal Overview
• Respondent Hub Overview
• Self Captures Overview
• Self Service Training Manual
• How to Manage Your Own Project - DIY

Instructor-Led Training

• Platform Technical Trainings (Paid)
• DIY Paid Trainings
• What type(s) of training do I need?
• Discuss Training Resources

Onboarding Collection

• Consecutive Translator Training
• Simultaneous Translator Training
• Recruiter Onboarding
• Moderator Onboarding

Getting Started with Discuss Live

• What are the Device and Network Settings
• What is Live Tech Support
• System Requirements For Moderators
• System Requirements For Simultaneous Translators
• System Requirements For Consecutive Translators
• System Requirements For Respondents

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Joining the Discuss Live Meeting Room

• Joining an Interview as a Moderator
• Joining an Interview as a Simultaneous Translator
• Joining an Interview as a Consecutive Translator
• Joining an Interview as a Respondent
• Managing Participant For Session Without Live Support

Meeting Room Functions

• Meeting Room Functions For Moderators
• Meeting Room Functions For Observers
• Meeting Room Function For Respondents
• Meeting Room Functions For Simultaneous Translators
• Meeting Room Functions For Consecutive Translators
• Meeting Room Interface for Mobile User Experience

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Project Overview

• Quick Overview Of Your Project
• How To add Collaborators, Editors, Viewers & Recruiters
• How To Send Invites To Moderators, Translators & Observers
• How To View Upcoming Interviews

Interview Materials

• How To Use Interview Polls
• How To Use & Edit Video Test Question (Video)
• How To Create Self Captures Activity
• How to Edit & Customize your Self Captures Activity
• How To Manage Self Captures Activity Settings
• How to Launch & Send a Self Captures Activity

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Respondent Hub

• How to access the Respondent Hub
• How To Add/Edit Respondent Information
• How To Delete Respondent In The Respondent Hub
• How To Send Interview Invites To Respondents
• Consent Forms to Tech Check - Assign
• How To Edit or Translate Interview Invites & Templates

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Insights Hub

• Live Research Recordings
• How to Download or Share Interview Recordings, Clips & Highlight Reels
• How to Create Video Clips/Snippets from Your Interviews

Supporting Your Own Interviews

• How to Prepare Recruits for An Interview
• How To Support Your Own Interviews
• Managing Respondents For Sessions Without Live Support
• How To Troubleshoot Interviews

Respondent Hub Training for Vendors

• Managing Self Captures As A Recruiter
• Respondent Hub
• How to Access Discuss Respondent Hub
• Technical Requirements for Respondents
• How To Add/Edit Respondents in the Respondent Hub
• Best Practices For Recruiters

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