FAQ - Self Captures

Have more questions? Submit a request

This article summarizes our most frequently asked questions about self-captures projects.

Self Captures is an asynchronous, unmoderated feedback product for video surveys, diaries, mobile ethnography, and more. It’s a powerful way to connect and empathize with people by quickly turning their experiences into real, actionable insights.

 

Self Captures resources

 

FAQs

Is there any size limit for files or images? 

There's no size limit. 

What are the Insights & Limits per response type? 
mceclip0.png
Why do I have to set a survey language? 

The language selected for your survey is a hint to ensure accurate transcription of the video response. Once your respondent starts completing their survey, the language that displays around the questions will be localized depending on the languages we support and your respondent's browser setting.

See supported languages

 

How can I lay out my survey? 

We currently support two types of layouts:

 

All tasks - Allows your respondents to see all questions at the same time. Respondents are able to answer the survey in any order or even skip questions. If there's a redirect option enabled for your survey, the respondent will not be redirected until all tasks have a response.

Single tasks - This allows respondents to only see one task at a time. They won't be able to see or move on to the next task until the previous one is complete. 

 

Can I add optional questions to my survey?

For the moment, there are no mandatory/optional functions. All questions must be completed by the respondent to officially submit the survey as complete. 

 

How many tasks can I add to my activity?

Currently, the default limit is 40 tasks. 

Can I mix open-ended and close-ended questions in one activity?

Yes, the Self Captures Module supports adding tasks with different response types within the same activity.

 

 

How are rankings calculated for Ranking Scale questions?

Rankings are calculated using weights, where higher-ranked items receive greater weights. For example, Rank 1 has the highest weight, followed by Rank 2, and so on.

 

Can I preview my activity before launching it?

Yes, you can preview the activity before launching to ensure everything is configured correctly.

 

 

 

 

 

 

 

 

 

 

 

 

Was this article helpful?
0 out of 3 found this helpful