How To Troubleshoot Interviews

This section will cover in 7 minutes :

1. Audio Issues
2. Detecting an echo
3. Video issues
4. Audio and video devices not detected
5. Participant having trouble joining the platform
6. MOS of 0

 

Common issues

How to clear cache

Audio issues

Dial-in phone numbers

How to join a discussion by phone

 

Detecting an Echo

Echo or Feedback

Video Issues

 

 

Audio and Video devices are not detected

Participant having trouble joining the platform

 

MOS score of 0

 

How to work with firewalls

Turning off VPN

Turn off your firewall