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Platform Localization & Accessibility

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The Platform provides localization for easy accessibility.


Research Respondent Localization

The respondent experience is determined by their browser language.

  • Joining the Interview

When joining the interview, various elements of the website are localized to enhance the respondent's experience

    • The signup page, where respondents input their name and email, is localized. 
    • The device selection step is localized to match the respondent's browser language.
    • Messages in the waiting room are localized.
    • However, the privacy statement and terms of condition remain in English only
  • During the Interview
    • The meeting room features are all localized according to the respondent's browser language.
Supported Languages for Respondent Experience Localization
  1. Arabic

  2. Chinese Simplified

  3. Dutch

  4. English

  5. Filipino / Tagalog

  6. French

  7. German

  8. Hebrew

  9. Indonesian

  10. Italian

  11. Japanese

  12. Korean

  13. Polish

  14. Portuguese (Brazil)

  15. Russian

  16. Spanish

  17. Thai

  18. Turkish

  19. Ukrainian

  20. Vietnamese


Consent Forms Localization

The consent form instructions can be displayed in the respondent's local language.

Uploaded consent forms retain their original language, and the respondents can see the consent form instructions in their browser language. 

  • Image example

If a consent form content is in English & requires the respondent's initials and signature, the text will stay in English while the instructions will appear in the browser language. It's recommended to upload consent form in respondent language.

Respondent view of the consent form instructions (Browser language is French)

Supported Languages for Consent Forms Localization


  • Chinese (Simplified)
  • Chinese (Traditional)
  • Danish (Denmark)
  • Dutch
  • English (United Kingdom)
  • English (United States)
  • Japanese
  • Spanish (Latin America)
  • Spanish (Spain/Iberia)
  • French (France)
  • Korean
  • Swedish (Sweden)
  • German (Germany)
  • Malay (Malaysia)
  • Polish
  • Indonesian (Indonesia)
  • Norwegian (Bokmål)
  • Thai (Thailand)
  • Russian
  • Ukrainian (Ukraine)



Mobile User Experience Localization

The Mobile Screen Share app will be localized if the user's phone is using one of the languages listed below. If not, it will default to English.

Supported Languages for Mobile Screen Share Localization
  1. Arabic

  2. Bahasa (Indo)

  3. Filipino

  4. French

  5. German

  6. Italian

  7. Japanese

  8. Korean

  9. Spanish

  10. Mandarin

  11. Portuguese (Brazil)

  12. Russian

  13. Thai

  14. Vietnamese


Accessibility with Live Captions

Improving Accessibility in Discuss Interviews by Enabling Live Captions

For users who would like captions during a live interview to support broader accessibility, you can enable the Google Chrome Live Captioning option to add this to your Discuss interview experience. This setting will only change for your window and experience and will not impact or show for anyone else in the meeting room.

  • How it Looks In the Discuss Platform

In the Discuss platform, a box will display on your screen showing live captions for anyone speaking during the interview. Whether you join the meeting room as a Respondent or a Moderator, you'll see the captions as long as you're not the one speaking. Additionally, audio and video content with audio stimuli will be captioned.

Note: Captions are not generated for your own audio stream; they are only displayed for others' speech.

Example of a discussion with the Live Caption enabled in Google Chrome


  • Turn On Live Caption in your Google Chrome Settings

Enabling the use of Live Captions is straightforward in Chrome.

    • On your computer, open Chrome Chrome.
    • At the top right, select More More and then Settings
    • At the bottom of the Settings page, select Accessibility and turn on Live Captions
    • If needed you can add and select different languages for the captions. 

  • Turn Off Live Caption in your Google Chrome Settings
    • On your computer, open Chrome Chrome.
    • At the top right, select More More and then Settings.
    • At the bottom of the Settings page, select Accessibility
    • Turn off Live Caption.


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