The Platform provides localization for easy accessibility.
Research Respondent Localization
The respondent experience is determined by their browser language.
- Before the Interview
- Emails related to the tech check, invites, and scheduling confirmation stay in English, unless translated by the client. How to Send Respondent Pre-session Requests and Invites in Multiple Languages
- The interface for the tech check and scheduling confirmation is localized to match the respondent's browser language.
- Joining the Interview
When joining the interview, various elements of the website are localized to enhance the respondent's experience
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- The signup page, where respondents input their name and email, is localized.
- The device selection step is localized to match the respondent's browser language.
- Messages in the waiting room are localized.
- However, the privacy statement and terms of condition remain in English only
- During the Interview
- The meeting room features are all localized according to the respondent's browser language.
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Arabic
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Chinese Simplified
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Dutch
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English
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Filipino / Tagalog
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French
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German
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Hebrew
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Indonesian
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Italian
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Japanese
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Korean
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Polish
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Portuguese (Brazil)
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Russian
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Spanish
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Thai
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Turkish
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Ukrainian
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Vietnamese
Consent Forms Localization
The consent form instructions can be displayed in the respondent's local language.
Uploaded consent forms retain their original language, and the respondents can see the consent form instructions in their browser language.
- Image example
If a consent form content is in English & requires the respondent's initials and signature, the text will stay in English while the instructions will appear in the browser language. It's recommended to upload consent form in respondent language.
Respondent view of the consent form instructions (Browser language is French)
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Mobile User Experience Localization
The Mobile Screen Share app will be localized if the user's phone is using one of the languages listed below. If not, it will default to English.
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Arabic
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Bahasa (Indo)
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Filipino
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French
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German
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Italian
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Japanese
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Korean
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Spanish
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Mandarin
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Portuguese (Brazil)
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Russian
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Thai
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Vietnamese
Accessibility with Live Captions
Improving Accessibility in Discuss Interviews by Enabling Live Captions
For users who would like captions during a live interview to support broader accessibility, you can enable the Google Chrome Live Captioning option to add this to your Discuss interview experience. This setting will only change for your window and experience and will not impact or show for anyone else in the meeting room.
- How it Looks In the Discuss Platform
In the Discuss platform, a box will display on your screen showing live captions for anyone speaking during the interview. Whether you join the meeting room as a Respondent or a Moderator, you'll see the captions as long as you're not the one speaking. Additionally, audio and video content with audio stimuli will be captioned.
Note: Captions are not generated for your own audio stream; they are only displayed for others' speech.
Example of a discussion with the Live Caption enabled in Google Chrome
- Turn On Live Caption in your Google Chrome Settings
Enabling the use of Live Captions is straightforward in Chrome.
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- On your computer, open Chrome
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- At the top right, select More
Settings
- At the bottom of the Settings page, select Accessibility and turn on Live Captions
- If needed you can add and select different languages for the captions.
- On your computer, open Chrome
Settings- Turn Off Live Caption in your Google Chrome Settings
- On your computer, open Chrome
- At the top right, select More
Settings.
- At the bottom of the Settings page, select Accessibility
- Turn off Live Caption.
- On your computer, open Chrome