Welcome to Discuss!
Here's a video series to quickly get you familiar with the platform.
If you've never used Discuss before, the first step is to create a Discuss Account and be added to a Project as a Recruiter or Omnirecruiter.
The platform is web-based and doesn't require you to download anything unless your respondent will participate in interviews which include Mobile ScreenShare.
Meeting Room
1. Devices & Network Settings
2. System Requirements For Respondents
3. Joining An Interview As a Respondent
4. What is Live Support
5. Meeting Room Functions For Respondents
6. Meeting Room Interface For Mobile Screenshare
7. Sharing Your Mobile Screen Via your Mobile
8. Help Desk & Other Resources
Respondent Management
1. How to Use the Respondent Hub (Complete Training)
2. Add/Edit Respondent Information
3. How to Send Interview Invites
4. How to Send Tech Check To Respondents
5. How To Troubleshoot Respondent Auto Tech Check
6. How To Use/Edit Video Test Questions
7. How To Launch & Send Self Captures Activity
Self Captures Management
1. Getting Started with Self Captures
2. Preview Self Captures Activity
3. Send Self Captures Activity
4. Send a Reminder To Your Respondent
5. Request a Task Redo
6. View & Download Self Captures Responses
7. Schedule a Respondent