Discuss is an online market research platform specializing in conducting qualitative research studies.
It provides a virtual environment for researchers to connect with participants worldwide and engage in in-depth interviews, focus groups, and usability testing.
Here's a quick introduction to the features of our virtual meeting room & 5 roles :
- Moderator
- Observer
- Respondent
- Simultaneous Translator
- Consecutive Translator
Moderators
More Information about the moderator interface can be found in the moderator guide.
Observer
Observers cannot be seen nor heard in the main room and don’t need to have a discuss account to join.
- Can select the language in a simultaneous translation session with the toggle button on the lower left
- Can adjust their input settings with the settings cog on the lower right
- Can select a computer for web audio input or phone dial-in on Device settings
- Can see the discussion guide, but cannot check items off
- Can see polls when revealed by the moderator
- Can see the public chat, but cannot use it
- Can use the backroom and private chat - can initiate a private chat with anyone except the respondents
- Can see respondent markups as they appear (without the moderator revealing it)
- Can use the save moment button
- Can utilize the help button
- Can see takeaways if they use the end/exit button
Learn more about the observer role
Simultaneous Translator
Simultaneous translators will join the session once the moderator or support joins. They need to log in to their discuss account and will join with audio-only. Observers and support will hear their simultaneous translation.
- Can mute the microphone via the control button on the bottom left
- Can speak to the main room participants (moderator/respondents) by clicking on the push-to-talk button
- Can see the discussion guide but cannot check items off
- Can adjust their input settings with the settings cog on the lower right
- Can select computer for web audio input or phone dial-in in device settings
- Can see and use backroom, public, and private chat
- Can create a private chat with moderator and support but not with observers nor respondents
- Can utilize the help button
Learn more about simultaneous translation
Consecutive Translator
Consecutive translators will join the session once the moderator or support joins. They need to log in to their discuss account and will join with their microphone and camera on.
- Can mute the microphone and turn the video off via the control button on the bottom bar
- Can see the discussion guide but cannot check items off
- Can adjust their input settings with the settings wheel
- Can select computer for web audio input or phone dial-in in device settings modal
- Can see and use backroom, public, and private chat
- Can create a private chat with moderator and support but not with observers nor respondents
- Can utilize the help button
- Can enable blurred background for privacy
Learn more about consecutive translation
Respondent
Respondents will need to enter their details (name, email, and phone number) to join the session. They will first need to be invited by the moderator or the support agent to the room and will join with audio and video on.
Learn more about Respondent Features
Meeting Room Limitation
While the platform doesn't have a hard limit regarding how many respondents and moderators can join the meeting room, we recommend limiting their number to a reasonable amount to ensure a great experience on the platform and with live technical support.
For observers, we recommend limiting to 40 observers.
For archiving, the platform allows for archiving 16 streams per session. Eg. moderator + respondent + live support + stim/screen share = 4 streams archived